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I had an issue when I inputted a discount code and called customer service. They were very helpful and quick to resolve the issue. The product has been great so far. Looks of good quality.
This mat fit as a direct replacement for our upper bounce mat that was tearing. Overall seemed like good quality, I noticed one snag on the tramp and hopefully it doesn't become more. The kids comment on how much bouncier the trampoline is now.
Unfortunately I had to return the product. It was to big . So I spent 109.00dollars to return it . I have yet to be paid for the return.
Was just what we were looking for. Perfect fit!
Great Product, easy to install.
Excellent replacement mat! Fits perfectly and shipped quickly
I love it. It fits better than the original one.
This replacement cover fits our trampoline better than the original one did and arrived very quickly after ordering. I am very happy with it and the mat colors are the exact same black/blue again.
Perfect Fit for our 13’x13’ trampoline.
Trampoline secure again, ez replacement
The pieces fit perfectly which restored the greenhouse to what I had before the storm. Thanks for all the work you did to locate the connectors. Machrus stands by its product.
I ordered a mat at the same time as the cover, both arrived as scheduled, both fit perfectly. Great service, thank you!
The day it was ordered, then received, finally installed...it went smoothly, no problems, it fit well, it was delivered on-time, and my grandkids are happy and when they are happy, we are happy! Good job! Thank you!
Good prices
Good prices and great shipping
Customer service went above and beyond without me even asking. After a tree fell on my trampoline, I searched the internet for replacement parts. After an exhaustive amount of time, I found macros site. After what I thought was the replacement parts Customer service contacted me and guided me to the correct part. Even going so far as to contacting the warehouse for me to make sure it was the correct one. Thank you!
The replacement cover was delivered while I am out of the country, and I have not returned yet, so I haven't seen it. But, we've already had 9 inches of snow, so I won't be doing any gardening for about six months and I won't open the package until then. But I look forward to a new one that doesn't have a dozen tears in it and zippers that no longer close.
We needed a replacement jumping mat for our trampoline. It was easy to swap out and works great!
Too small need to return for a different size. What is process?
After 4 years and some serious use, some springs ripped off the other mat so it was time. Easy swap out. Great quality.
We have had our 8x14 trampoline for 8 years now and are on our third mat and second set of safety nets. Our trampoline gets used by both our kids and neighborhood kids. It keeps going and going. Not only is the frame strong and deoendable but ordering replacement parts is fast and easy. We love our trampoline.
Good quality and ready to replace
my old mate started to tear so i shopped for a replacement and this is a good one
