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High quality. Great price. Awesome service. What more is there??!
I’m super thankful to have these parts for our trampoline - it’s been out of commission for the last 9 months and now the kiddos can bounce away this summer
3 heavy boxes arrived and while the packaging could be a bit stronger, the customer service is outstanding for replacement parts. Installation is pretty straightforward with a good manual but I was happily surprised an application called Bilt existed. It was a step by step and piece by piece way of assembly with graphics. It took about 2 hours for the entire assembly with the only hang up being 3 different horizontal lengths of top flexible netting poles that were not easily identifiable. The frame is pretty beefy and should hold up over time. My only concern for longevity of it is the welds. Some of the joints are partially welded as opposed to fully welded around the circumference of the tubing. Time will tell but no complaints about the finished product. Pro tip: it is difficult to slide the multi-colored covers over the upright netting frames... so use some soapy water to help slide them on. Happy bouncing!
Awesome! Love the double doors and two windows on each side for airflow!
Great fit. Delivered within the indicated timeframe .
Still waiting for 2 parts that were out of stock, so can't use them yet. Seems like it takes awhile to have everything needed.
Wrong part ship
I purchased the product through Lowes, and one of the parts (F2, leg extension with piece to add the poles) came broken. I contacted Machrus, and they immediately processes a warranty replacement. No games, no shenanigans. I would 100% Recommend you use this company for all your bounce needs, as they truly stand behind their brand and product. 10/10 stars if possible. Thank you!
My panels were brittle with age and sweet gum balls blew through them in a storm. I was given good customer service and was able to get the exact replacements. Good as new now.
Where can i get parts? A storm blew ours over and i need the upper enclosure poles
Kids love it! Really big and sturdy.
Fits perfect. Customer service helped me pick the correct one.
The springs were the right size, exactly as described and were delivered promptly. A+
I purchase the Upper Bounce trampoline 10 years ago. It has out lasted my kids, nieces, nephews, birthday parties, backyard camp outs, brush fires, floods, riots, COVID, recessions, droughts, and inflation and still keeps on bouncing. Just needed a new spring cover and safety netting and this trampoline should survive locusts, plagues or anything else to come. Even grandchildren.